Owner FAQ's
If I have my property managed by Sky Group, will you save me money?
Yes. In most cases we have found that our fees are more than offset by our ability to obtain higher rents, less delinquency, and faster turnaround of vacating tenants. We also maintain a pool of qualified repair people who offer us the best price available due to the large volume of business we can offer them.
Do I lose control of my property once you start to manage it?
No. We work for you and you set the parameters not defined by law.
Do you manage only residential property?
No. We are specialists in the management of residential properties. Our portfolio contains single family, duplexes, triplexes, 4-plexes, and apartment properties in the Dallas/Fort Worth.
Do you charge the tenant a security deposit? What about a pet fee?
Yes. Our policy is that the security deposit is approximately 50-100% of one month's rent. Pets are not allowed without your permission. When pets are allowed, an additional pet fee is required.
What happens to the tenant's security deposit? Do you send it to me?
No. In compliance with Texas Law, the tenant's security deposit is kept in a trust account. The move out survey documents the condition of your property. Any damage expenses beyond normal wear are deducted from the security deposit along with any other money owned by the tenant. The balance is returned to the tenant within 30 days of move out.
The new legislation is confusing. Do you keep up with all the changing rules and regulations?
Yes. We are require to take mandatory continuing education courses define by the Texas Real Estate Commission.
Do you insure my property when you manage it?
No. You maintain your own insurance coverage. However, we will gladly recommend insurance companies interested in writing insurance on your property.
Will I know what is going on with my property?
Yes. We will communicate with you throughout our contract. We will contact you at reasonable times to discuss repairs and notify you of any tenant requests to vacate. Plus, throughout the contract, we will keep you aware of other issues that may arise.
Will you help me find a qualified tenant without having me sign a full management contract?
Yes. Many property owners have the time and ability to manage the day-to-day operation of their rental property but lack the resources to attract and screen qualified tenants. We will assess and market the property, screen the tenant, sign the lease, document the move in, collect security deposit and the first month's rent, and then return the property to you for daily management.